Task queues in HubSpot let your sales team work through a focused list of calls or emails without switching between records manually. Load a queue and click Start. HubSpot...
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How to configure HubSpot conversation routing to automatically assign incoming chats and emails to the right team member.
HubSpot supports multiple deal pipelines running at the same time. Learn when to create a second pipeline, how to configure automations for each, and how to report across all...
Learn how to set up the HubSpot Customer Portal so your clients can track support tickets and raise new requests without sending an email.
Learn how HubSpot Service Hub SLAs work, how to configure response and resolution time targets, and how to use SLA reporting to track team performance.
Learn how to find, install, and manage integrations in the HubSpot App Marketplace. A practical guide for Southeast Asian teams connecting HubSpot to finance, e-commerce, and communication tools.
Run a structured HubSpot portal audit to find broken workflows, stale data, and unused properties before they cause visible problems.
HubSpot charges based on your marketing contacts count. This guide explains what qualifies, how to check your total, and how to reduce it without losing CRM data.
HubSpot's Original Source property records the first channel that brought a contact to your website. This guide explains each source category, how source data is captured, and how to...
Learn how to access and use the HubSpot audit log to track account-level changes, investigate unexpected edits, and maintain a compliance-ready activity record.